Terms of Service

1. Acceptance of Terms

By accessing or using the Vanguard Auto Body website, mobile app, and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Vanguard Auto Body provides automotive repair and maintenance services. Our platform allows you to:

• Schedule service appointments
• Request emergency roadside assistance
• Upload photos, audio, and video related to your vehicle issue
• Receive status updates via SMS (with your consent)

Submitting a request does not guarantee immediate service availability.

3. Appointments

Appointment requests submitted through this platform are subject to confirmation by our staff. We reserve the right to reschedule or cancel appointments due to capacity constraints or unforeseen circumstances. We will notify you of any changes via your provided contact information.

4. Emergency Assistance

Emergency roadside assistance requests are handled on a best-effort basis. Response times may vary based on location, availability, and conditions. Vanguard Auto Body is not liable for delays caused by factors outside our reasonable control.

5. User Responsibilities

You agree to:

• Provide accurate and complete information when submitting requests
• Notify us promptly if you need to cancel or modify an appointment
• Only upload media files (photos, audio, video) directly relevant to your vehicle issue
• Not use the service for any unlawful purpose
• Ensure the phone number provided is valid and belongs to you

6. SMS Notifications

By opting in to SMS notifications, you consent to receive text messages from Vanguard Auto Body regarding your service appointments. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time.

7. Media Files

Any photos, audio recordings, or videos you upload are stored securely and used solely for vehicle diagnosis and service purposes. By uploading media, you confirm that you have the right to share these files and that they do not contain any illegal, offensive, or confidential content.

8. Limitation of Liability

To the fullest extent permitted by law, Vanguard Auto Body shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform or services.

9. Intellectual Property

All content, branding, and materials displayed on this platform are the property of Vanguard Auto Body and are protected by applicable copyright and trademark laws. You may not reproduce or use them without our explicit permission.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to the platform. Your continued use of our services constitutes acceptance of any updated terms.

11. Contact Us

For questions regarding these Terms of Service, please contact us: