Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Your name and phone number
• Vehicle information (make, model, year)
• Media files you upload (photos, audio recordings, videos)
• Location information (when you use the emergency feature)

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage your service appointments
• Respond to emergency roadside assistance requests
• Send you SMS notifications about your appointment status (only if you opt in)
• Communicate with you about our services
• Improve our services and customer experience

3. SMS Communications

If you consent to receive SMS notifications, we will send you updates regarding your appointment status. Message and data rates may apply. You may opt out at any time by replying STOP to any message or by contacting us directly.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers (such as SMS providers) who assist us in operating our website and conducting our business, subject to confidentiality agreements.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Media Files

Photos, audio recordings, and videos you upload are stored securely and used solely for the purpose of assessing and diagnosing your vehicle's condition. These files are only accessible to authorized staff.

7. Data Retention

We retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our policies. You may request deletion of your data at any time.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw your consent for SMS notifications at any time

To exercise these rights, please contact us using the information below.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: